Nordic Pineapple B&B Policies

It is our wish that your stay be enjoyable and memorable. To help us provide you with the best possible service, please review the following policies and understand our need to abide by them. Call or email us with any questions you may have.

Check-In
4:00 pm – 9:00 pm. Please notify us well in advance if you anticipate a later arrival.

Early Check-In
Between 2:00 pm -4:00 pm, $30 (bookable online)

Check-Out
11:00 am

Late Check-Out
11:00 am - 12:00 pm, $20 (must be requested before 10:00 am on your departure day and may not be available based on occupancy)

Cancellation Policies
Every reservation we receive is important and special to us. We take great care in preparing for your arrival – from room preparation to creating a breakfast menu suited to your dietary needs. We sincerely appreciate each reservation we receive! It means we've committed to have your room ready and available upon your arrival.

For guests who have selected our "Non-Refundable" rate the following Cancellation policy applies
Reservations are non-refundable, with guests responsible for the full cost of the reserved stay in cases of cancellation, changes, or no-shows. For added flexibility, consider booking our Peace of Mind Rate or securing travel insurance to protect against unexpected changes.

For guests who have selected our "Peace of Mind" rate the following Cancellation policy applies
Reservations may be canceled up to 72 hours before the scheduled arrival date with only a $30 cancellation fee. Reservations canceled within 72 hours or no-shows will be charged in full. This rate plan must be selected at the time of booking.

A special cancellation policy applies to groups or individuals reserving more than two rooms for any given date. The cancellation notification period is extended to 30 days, and all fees and conditions outlined above apply.

Trip Insurance
We do recommend that you consider purchasing private trip insurance if an unforeseen event causing you to cancel would result in undue stress or discomfort for you.

Children
The Nordic Pineapple welcomes children over the age of 5. All children must behave in a way as to not disturb the other guests, residents & business functions at the bed and breakfast. Children behaving inappropriately will be required to be removed to their suites. Children should never be left unattended on inn property. Injuries to children and damages to the bed and breakfast or other guests are the complete responsibility of the parent or adult. The bed and breakfast does not have high chairs, portable cribs or children's menus.

Pet Policy
For the safety of all our guests, pets are not permitted. There will be a $250 cleaning fee applied for guests bringing pets.

Parking
We offer convenient off-street parking on our grounds adjacent to the Inn. Each room is allowed one car; any additional vehicles might need to be parked on the street.

Quiet Hours
We observe quiet hours at the Inn from 10 pm – 8 am. If you are coming in late or rising early, please be considerate of your fellow guests.

Social Drinking
We allow guests to bring and consume adult beverages responsibly.

Guns and Weapons
We are a weapon-free zone. Please leave weapons locked and secured at home or in your vehicle.

Candles
As required by law and fire code, and for the safety and security of all of our guests, we are unable to allow the use of open flames such as candles, etc.

Smoke-Free Facility
The Nordic Pineapple is proud to offer a smoke-free environment. Smoking is not permitted in guest suites, indoor or outdoor public areas, nor anywhere on our grounds where it may impact other guests or pose a fire hazard. We will assess a $250 fee to your credit card for any violations of our no smoking policy and we reserve the right to ask you to leave the premises immediately. If the suite is damaged or requires an excessive amount of cleaning; an additional cleaning fee will be assessed to your credit card at a minimum hourly rate of $95/hour and any damages will be assessed the value of repair or replacement. Violation of this policy also violates Michigan State Law and you may subject to the cost of the fine. Our non-smoking policy includes all types of tobacco, as well as e-cigarettes, etc.

Technology
Wireless internet access is complimentary throughout the inn. We request that you refrain from large downloads and streaming as a courtesy to your fellow guests and the business function of the bed and breakfast. We are not responsible for service outages of this service including: provider maintenance, weather conditions or incompatibly with your electronic devises. Please do not use cell phones or other devices in areas that might disturb other guests.

Photography & Outside Guests
We understand that our grounds and home are the perfect setting for your photographs and we would love to be a part of your special memories; we do ask that you notify us in advance so that we can ensure our overnight guest are aware and that no other functions or activities will interfere. To insure privacy, photographs of our guests are not permitted without their prior permission. Persons found to be on property taking personal photographs without permission or enjoying our facilities without being a guest, will be considered trespassers and will be asked to leave.

Special Services
Please contact the bed and breakfast prior to arrival to arrange any special service items. Sometimes we can accommodate a last-minute request but we would rather not risk your disappointment. It is best to plan ahead.

Miscellaneous
Motor homes, RV's and trailers cannot be accommodated. No exercise equipment may be affixed to any room surface, door, casing or furniture.